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Quality Policies

As the KARAKUS International Carriage team, we believe in continuous change and development, for which we prefer to be in a constant effort and activity. “Infinity in learning” is our core principle. By applying modern technologies in our services, we aim for the “modern” level of services. The quality level of the services delivered to the customers depends on the quality level of effectiveness of in-company communication. We have established an environment of friendship and we pay attention to protect this environment in our all relations. Team spirit is the basis of all our practices. In the way we are heading in line with our objectives and targets, our customers are our most important stakeholders. It is the main and first objective of all our employees to ensure continuous customer loyalty and fast and reliable services are our most important instrument in accomplishing the said objective. We take all necessary measures and make all necessary steps for improvement for providing problem-free and reliable services to our customers. Our corporate priorities are always determined based on the needs of our customers. Suppliers are considered a member of our team and they are continuously evaluated from the point of service quality. The quality of our services accord with the cost benefits offered. We believe in “continuous training” for the quality of our human resources and consider every training as an “investment”. Any problem that may be encountered in the company is an opportunity for improvement and we create action plans for any problem. We constantly perform analyses and improvements for the effective use of sources. Quality is the basis of all company activities as a style of living.

WHAT MAKES US DIFFERENT IS OUR STYLE OF WORK AND PROFESSIONAL DISCIPLINE DIRECTED TO COMMON GOALS. FOR THE INFORMATION OF ALL OUR STAKEHOLDERS,

 

General Manager

Bahaddin KARAKUS